What We Collect and Why We Keep It
We collect the information you provide when registering your account — your name, contact details, and the mobile wallet identifiers linked to bKash, Nagad, or Rocket transactions. Transaction records are retained to process deposits, verify withdrawals, and resolve any payment disputes you raise with our support
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team. Device data such as your IP address and browser type helps us detect unusual login activity and protect your account from unauthorised access. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your
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Nagad or Rocket transfer — that sharing is limited to what is strictly necessary to complete your transaction. Data retention periods follow applicable requirements in the regions where our service is accessible. You may request a copy of your data or ask us to delete your
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account records by contacting support directly. Availability of our platform and any data-handling obligations depend on your local law and the eligible regions from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.